A certified preowned massage chair is fully inspected and refurbished by factory-trained technicians before it can reach you.
Grade A - Open box, No cosmetic flaws
Grade B - Minor cosmetic flaws
What does certified pre-owned mean? Great question. When a Kyota massage chair is returned to us— sometimes never used—our factory-certified technicians get to work performing a 37-point inspection. From there a chair will be repaired if needed, cleaned, and repackaged. It is now a certified pre-owned massage chair ready for a new lucky body to settle into.